1. Set clear direction: Might seem obvious that you need to have clear goals and yet almost 40% of employees in UK companies are not sure what their employer expects of them.
2. Link individual goals to the strategy of the company: As a manager you might know what your company is trying to achieve but the likelihood is that your people don't. Only 30% of UK employees understand how their job role impacts and contributes to their organisation reaching its strategic vision. It's your job to make this link clear and you can only do that by talking about it - all the time!
3. Know what your people have natural aptitude for: Your key function as a manager is to know your people well enough to understand what they do best. Where they have natural aptitude, they can excel. Practise doesn't make perfect unless you are practising in an area of natural talent.
4. Know your people's weaknesses: Where your people have no natural talent, they will not excel. Best case scenario, they can become average with practise and training but let go of the notion that they will ever become high performers in those areas.
5. Recruit, promote and performance manage according to the strengths needed and weaknesses that are acceptable for each role.
6. Create the right attitude: You can motivate your people by providing them with clear direction and playing to their strengths - but you also need to find out what makes them tick as individuals. What motivates you rarely motivates your people. Everyone is different and you would be wise to ask as opposed to making too many assumptions.
7. Give praise when praise is due: This is the most under utilised tool for motivating your people. Don't wait for perfection! Notice and praise situations and behaviours that went well, pointing out specifically what was good and the positive impact they had. 70% of UK employees report that they don't receive praise regularly. What an easy thing to do that makes a lot of difference.
8. Manage yourself: As a manager, you are a mini celebrity and your team watch your every move - including the inconsistencies between what you say and what you do. Don't expect your people to be something you are not.
9. Handle critical conversations: Learn how to tackle giving negative feedback and handling difficult situations (like behaviours and performance issues) with your people. It's a skill, usually something we either want to avoid or end up doing badly.
10. Deal with change: Dealing with a constantly changing environment is hard for many people. Especially when they don't see the benefits themselves. Every manager needs to be a change expert, not in theory but in practise. Delivering the message and getting buy in is one thing, where the real difference is made is by executing with consistency.
nice.. Keep it up
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